Career

Job Description

• You will be responsible for counselling the enquiries and selling our services, over the phone, email & in person.
• Give guidance to the client for relocating / migrating to Canada.
• Advice on the overseas options available, so as to enable the candidates & their family make choice & the right decision.
• Give clear and accurate information based on the current immigration & visa laws & policies.
• Provide a fair and neutral evaluation of a client’s profile.
• Provide a personal global career strategy customized to their needs.
• Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.
• Adapt easily to new challenges, new programs & new policies.
• Providing best counselling possible while focusing and improving upon customer satisfaction.

Requirements

• 1-year experience in Overseas Education/ Immigration/ Sales.
• Counselling.
• Fluency in English/ Hindi/ Gujarati is preferred.
• Ability to communicate effectively and share accurate details to clients.
• Excellent problem solving & customer service skills
• Familiarity with MS office and CRM.
• Sales oriented & have experience in Visa/ Immigration industry & target driven attitude.
• Outgoing & positive with a passion to learn and grow.
• Team skills & strong relationship building skills.
• Pleasing personality.
• Only female candidate may apply.

Job Description

• The Immigration Process Consultant is responsible for helping individuals who are who are willing to relocate internationally.
• Their main role is to ensure the clients can avoid going through any legal issues that may occur in relation to their relocation by assisting them to obtain visas and other related immigration documentation.
• The Immigration Consultant is responsible for providing the client with advice and guidance on how best to obtain required documentation to migrate internationally and how to complete this process smoothly.
• The Immigration Consultant must work within strict timelines and communicate with authorities and the client consistently via email or telephone. Clients must be treated individually and the process tailored to suit them.
• The Immigration Consultant must have a strong understanding of border control procedures as well as any related legislation.
• The Immigration Process Consultant must oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.
• The Immigration Consultant must interview all clients and deal with all applications face to face and by post to ensure that the client is suitable.
• You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.
• The Immigration Consultant must ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
• The Immigration Consultant must prepare all fee quotes and any information required by clients, colleagues or authorities.
• You must maintain strong working relationships with all clients and colleagues.
• The Immigration Consultant must be able to help the client to obtain Visas, Green cards and other required documentation.
• You must take full responsibility of all Immigration issues and operations, remaining up to date with any changes to legislation.
• As an Immigration Consultant you may be required train staff working under you to enhance their understanding of immigration rules to help them to fulfil their roles to a high level.

Requirements

• Experience as an immigration process consultant for Canada PR
• Top-notch research, fact-checking and written abilities.
• Outstanding verbal communication
• Capacity to support worried clients.
• Strict observance of all applicable deadlines
• Solution –oriented approach to fulfilling duties

Job Description

• Getting the Enquiry form filled in by the potential students
• Understanding student’s requirements precisely and accordingly giving them relevant study options.
• Resolving students query prior to registration
• Should be concerned about the sales part in counselling keeping in mind all the eligible criteria of all the candidates
• Maintaining a database of aspirant students.
• Adapt easily to new challenges, new programs & new policies.
• Providing best counselling possible while focusing and improving upon customer satisfaction.

Requirements

• Experienced in Overseas Education/ Sales.
• Counselling
• Must be fluent in both Oral & written English communications/correspondence
• Excellent problem solving & customer service skills
• give guidance to the client for relocating / migrating to Canada. Sales oriented & have experience in Visa industry & target driven attitude.
• Outgoing & positive with a passion to learn and grow.
• Team skills & strong relationship building skills.
• Female candidate may apply.

Job Description

• Executing the entire Visa process including and not restricting to application to shortlisted education providers. Following up with them till the final admission is not achieved, making sure that the finance requirement of the student visa is precisely addressed, preparing the concise statement of purpose, filling the application form. Submitting the application to the final outcome of the application
• Preparing the payment invoice and submitting for payment process, follow up till the payment is achieved.
• Maintaining a database of aspirant students.
• Adapt easily to new challenges, new programs & new policies.

Requirements

• Experience as a Student process consultant.
• Must be fluent in both Oral & written English communications/correspondence
• Excellent problem solving & customer service skills
• Strict observance of all applicable deadlines
• Familiarity with MS Office and CRM.
• Outgoing & positive with a passion to learn and grow.
• Team skills & strong relationship building skills.

• Responsible for entire visitor visa processing activity.
• Assist clients with respect to visa documents
• Coordinate and track all immigration activities end to end process.
• Evaluate and identify the right visa category, as per client's profile.
• Build and maintain close relationship with clients and responded to their queries.
• Maintain periodic Visa status records.
• Resolve client queries directly and indirectly professionally.
• Keeping up-to-date with immigration legislation and continual changes.
• Ensuring process quality and continuous improvement.
• Ensure compliance to internal and external policies and procedures

Job Description
As a tele-caller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain a healthy relation with them.
Duties and Responsibilities:

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.

Requirements

• Demonstrate excellent customer service, communication and time management skills.
• Assist in filling front desk shifts when needed.
• Assist in providing training for new hires assigned to department as needed.
• Receive packages, deliveries, and manage the enquiries and admin work.
• Follow up of calls, forwarding the enquiries to concerned staff, taking feedbacks of clients.
• Respond to emergency situations in a timely and efficient manner.
• Follow up on all complains/issues.
• Having pleasant personality.
• Only female candidate may apply.